Shipping policy
Thank you for shopping with VAYALYN JEWELRY. We want your shopping experience to be simple and transparent, from placing your order to receiving your jewelry. Please review our shipping information below.
Free Worldwide Shipping
We are pleased to offer FREE SHIPPING WORLDWIDE ON ALL ORDERS, with no minimum purchase required.
Available shipping destinations may depend on local carrier availability and regional delivery restrictions.
Order Processing
Orders are typically processed within 1–3 business days after your order has been successfully placed and payment has been confirmed.
Orders placed on weekends or public holidays will normally begin processing on the next business day.
During holidays, promotional periods, or periods of unusually high order volume, processing may take slightly longer.
Estimated Delivery Times
After your order has been processed and shipped, estimated delivery is generally:
United States: 5–12 business days
Australia: 5–10 business days
United Kingdom & Europe: 5–12 business days
Canada: 7–14 business days
Other International Destinations: 7–15 business days
These delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your destination, local postal services, customs processing, weather conditions, public holidays, and other circumstances outside our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number or tracking link, when tracking is available for the selected shipping service.
Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us at admin@vayalyn.com as soon as possible.
We will do our best to update your information before the order is processed. However, once an order has been shipped, we cannot guarantee that the delivery address can be changed.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated during checkout, any applicable customs duties, import taxes, or local fees are the responsibility of the customer. VAYALYN JEWELRY does not control these charges or determine their amount.
Shipping Delays
Although we work to have every order delivered within the estimated timeframe, occasional delays may occur due to customs inspections, carrier disruptions, weather, public holidays, high shipping volumes, or other circumstances outside our reasonable control.
If your tracking information has not updated for several days or your package is taking significantly longer than expected, please contact us so our customer care team can assist you.
Lost or Undelivered Packages
If your tracking information indicates that your package may be lost or has not been delivered within a reasonable period, please contact us at admin@vayalyn.com.
We will review the shipment information and, where appropriate, work with the shipping carrier to investigate the delivery.
If tracking shows an order as delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, building management, or your local carrier.
Contact Us
If you have any questions regarding shipping or an existing order, please contact:
VAYALYN JEWELRY
3 Healy Avenue
Newington NSW 2127
Australia
Email: admin@vayalyn.com
Phone: +61 412 110 023
A Brighter You, Everyday.